Frequently Asked Questions — Membership

Having trouble joining Humanists Victoria or renewing your membership using our online membership portal? Here, you will find answers to the most commonly asked questions. If you can’t find your answer here, please contact us.

Joining Humanists Victoria

	What membership plans do you offer?
	Choose from Individual Full and Individual Concession for single membership and Couple Full and Couple Concession for couples. We also offer our economical Associate membership type. Check out the eligibility requirements and the benefits for each type of membership on our Memberships page.
	What online payment options are available?
	We accept all of the major credit and debit cards, including Visa and Mastercard.
	How do I make a donation when I join?
	Complete the joining process. On the Humanists Victoria membership portal page, click ‘Shop’ in the top menu bar. Click on the ‘Donate to Humanists Victoria’ panel and then click the ‘Add to Cart’ button. Select the multiple of $10 you wish to donate and click the ‘Checkout’ button. Check the details and click the ‘Continue’ button. Enter your credit card details and click ‘Pay Now’. If you are not already logged in, go to the membership portal page. Click the ‘DONATE’ button and follow the steps.
	I don’t have an email address. How can I join?
	Download our Application for Membership form, complete it and send it back to Membership Secretary, HSV, GPO Box 1555, Melbourne, VIC, 3001, with your payment. You can also pay by cheque or direct deposit to our bank account listed on the form.
	I did not receive a confirmation message after joining online.
	Check your spam folder and add vichumanist.org.au and tidyhq.com to your email white list.

Renewing/updating your membership

	I want to renew my membership, but no longer want to receive Victorian Humanist by mail.
	Click on the ‘Renew now’ link in the ‘Expired’ membership email you received. On the renewal screen, click on the ‘Back to Memberships’ link. Then click the ‘New Membership’ button and select a membership type without ‘Mail VH-AH’.
	How do I check and update my membership details?
	From the main menu, click ‘Contact’ and select ‘Member Login’ or click this member login link. Enter your email address registered with Humanists Victoria and your password. Check and edit your profile details. Click the ‘Save’ button to save changes.
	How do I change my Contact Email address?
	From the main menu, click ‘Contact’ and select ‘Member Login’ or click this member login link. Click on your your name (top right) and select ‘TidyHQ Account Settings’. On the next page, enter your new Login Email address and click ‘Update’.
	How do I change my Login Email address?
	From the main menu, click ‘Contact’ and select ‘Member Login’ or click this member login link. Click on your your name (top right) and select ‘TidyHQ Account Settings’. On the next page, enter your new Login Email address and click ‘Update’.
	How do I make a donation when I renew?
	Complete the renewal process. On the Humanists Victoria membership portal page, click ‘Shop’ in the top menu bar. Click on the ‘Donate to Humanists Victoria’ panel and then click the ‘Add to Cart’ button. Select the multiple of $10 you wish to donate and click the ‘Checkout’ button. Check the details and click the ‘Continue’ button. Enter your credit card details and click ‘Pay Now’. If you are not already logged in, go to the membership portal page. Click the ‘DONATE’ button and follow the steps.
	I’ve forgotten my login password.
	Click this member login link, enter the email address registered with Humanists Victoria and then click the ‘I forgot my password’ link. Check your email program for a confirmation email from TidyHQ that will allow you to reset your password.
	I’m not sure which email address to log on with.
	If you had registered previously online, log in with the email address you used when you first registered, along with the password you created at the time. If you have not yet registered online, log in with the email address to which you received correspondence from Humanists Victoria. Proceed through the registration process by following the prompts.

Can’t find the answer you’re looking for or need additional help? Please contact us.